Terms of Service

Effective Date: 27 June 2024

Welcome to REVAMP. These Terms of Service ("Terms") govern your use of our website and services provided by REVAMP, located in London, UK. By accessing or using our website (www.werevampwigs.com) and services, you agree to comply with and be bound by these Terms. Please read them carefully.

1. Acceptance of Terms
‍By accessing or using any part of the REVAMP platform, you agree to be bound by these Terms. If you do not agree to all the terms and conditions, then you may not access the website or use any services.

2. Services Provided
REVAMP offers wig restoration and customisation services ("Services"). These services include cleaning, repairing, and styling wigs to transform its appearance.

3. Eligibility
You must be at least 18 years old to use our Services. By using our Services, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into these Terms.

4. Orders and Payments
a. Placing Orders: To place an order for our Services, follow the instructions on our website. All orders are subject to acceptance by REVAMP.
b. Pricing: Prices for our Services are listed on our website and are subject to change without notice. The price applicable to your order will be the price at the time of order placement.
c. Payments: We accept various payment methods, including major credit cards. By providing payment information, you represent and warrant that you are authorised to use the designated payment method.

5. Shipping and Delivery
a. Shipping: You are responsible for shipping your wigs to us. Detailed instructions are provided in your order confirmation email.
b. Delivery: We aim to complete the restoration process within 3 to 7 days, depending on the complexity of the services requested (10 working days for wig colouring services). Delivery times may vary based on the shipping services selected.
c. Risk of Loss: REVAMP assumes responsibility for your wigs from the time we receive them until they are shipped back to you.
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6. Satisfaction Guarantee
If you are not satisfied with our Services, please contact us within 7 days of receiving your wig. We will work with you to address your concerns.

7. Intellectual Property
a. Ownership: All content, trademarks, and logos on our website are the property of REVAMP or its licensors and are protected by intellectual property laws.
b. Limited Licence: You are granted a limited, non-exclusive, non-transferable license to access and use our website and Services for personal, non-commercial purposes.

8. User Conduct
You agree not to use our Services for any unlawful or prohibited purpose. You will not engage in any activity that could harm, disable, or impair our website or interfere with any other party's use of our Services.

9. Privacy Policy
Your use of our Services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

10. Limitation of Liability
To the fullest extent permitted by law, REVAMP will not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of our Services.

11. Indemnification
You agree to indemnify and hold REVAMP harmless from any claims, damages, losses, liabilities, and expenses arising out of or related to your use of our Services or any violation of these Terms.

12. Governing Law
These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Changes to Terms
We reserve the right to modify these Terms at any time. Any changes will be posted on our website, and the effective date will be updated. Your continued use of our Services after any changes constitutes your acceptance of the new Terms.

14. Contact Information
If you have any questions or concerns about these Terms, please contact Dan at:
dan@werevampwigs.com