Privacy Policy

Effective Date: 27 June 2024

At REVAMP ("we," "us," "our"), we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website (www.werevampwigs.com) and use our services. We adhere to the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Please read this Privacy Policy carefully.

1. Information We Collect
a. Personal Information: We collect personal information that you provide to us, such as your name, email address, postal address, phone number, and payment information when you place an order, or contact us.
b. Usage Data: We collect information about your interactions with our website, including IP address, browser type, pages visited, and the time and date of your visits. This helps us understand how you use our services and improve our offerings.
c. Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our website and store certain information. You can control the use of cookies through your browser settings.

2. How We Use Your Information
a. To Provide and Improve Services: We use your personal information to process your orders, and provide customer support. Usage data helps us improve our website and services.
b. To Communicate with You: We use your contact information to send you updates about your orders, respond to enquiries, and provide information about our services and promotions.
c. To Personalise Your Experience: We use cookies and other tracking technologies to tailor our website to your preferences and enhance your user experience.
d. For Legal Compliance: We use your information to comply with legal obligations, resolve disputes, and enforce our agreements.

3. How We Share Your Information
a. With Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, shipping, and marketing. These providers are contractually obligated to protect your information.
b. For Legal Reasons: We may disclose your information if required by law or in response to valid legal requests, such as witness summons or court orders.
c. In Business Transfers: If we undergo a merger, acquisition, or sale of all or part of our assets, your information may be transferred as part of that transaction.
d. With Your Consent: We may share your information with third parties if you consent to such sharing.

4. Data Security
We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, use, disclosure, alteration, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices
Under the UK GDPR, you have the following rights regarding your personal information:
a. Access and Correction: You have the right to access and update your personal information. You can do this by contacting us directly.
b. Data Portability: You have the right to request a copy of the personal information we hold about you in a structured, commonly used, and machine-readable format.
c. Deletion: You have the right to request the deletion of your personal information. We will delete your information upon request, except where we are required to retain it for legal reasons.
d. Restriction of Processing: You can request that we restrict the processing of your personal data in certain circumstances.
e. Opt-Out: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in those communications or contacting us.
f. Cookies: You can control cookies through your browser settings. If you disable cookies, some parts of our website may not function properly.
g. Lodging Complaints: You have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe we have not handled your personal data in accordance with the law.

6. International Transfers
Your information may be transferred to and processed in countries outside the UK. We ensure that any such transfers are conducted in compliance with UK data protection laws, using appropriate safeguards, such as Standard Contractual Clauses or equivalent mechanisms.

7. Children's Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information from our records.

8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically.

9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact Dan at: dan@werevampwigs.com